![]() ![]() |
|||||||||||||||
![]() |
Internet Banking / Bill Payment Agreement and Disclosure Please read this agreement carefully before continuing.
Introduction
Definitions First National Bank, We, Us, or Our - Refers to First National Bank of Raymond and any branch, agent, independent contractor, designee, or assignee First National Bank of Raymond may involve in the provision of Internet Banking. Business Day - Any calendar day other than Saturday, Sunday, or any holidays recognized by First National Bank. Bill payments are processed on all business days that both the Federal Reserve Bank and the US Postal System are operating and open for business. Business Day Cut-Off- First National Bank primary banking offices are located in Girard, Morrisonville, Pawnee, Raymond, and Virden, IL, and located in the Central Time zone. For posting purposes, the bank will process all transactions completed by 6:00PM on that business date. Transactions completed after 6:00PM, including transfers, will be processed on the following business day. (Bill payments will be processed once a day at our cut-off time, at 1:00PM Central Time on any business day.) Privacy Statement - First National Bank understands how important privacy is to our customers. We have taken steps to insure your security and privacy for your personal and financial dealings with the bank. Our customer privacy statement can be obtained by clicking on the following link - Privacy Statement About Internet Banking First National Bank's Internet Banking consists of an online banking web site that provides a complete array of financial services to its customers. The Internet Banking system that is accessible by First National Bank's customers over the Internet currently consists of:
For customers who select Bill Payment, these additional functions are available:
Internet Security Information First National Bank's Internet Banking system is part of a network that utilizes a comprehensive security strategy to protect your accounts and transactions conducted over the Internet. In-depth information on many of the techniques and features employed by the system can be requested by contacting our Internet Department via e-mail. In addition to our log-on security, we use the SSL (secure socket layer) encryption technology for everything you do in the Internet Banking system. This technology is automatically activated by your browser when it attempts to connect to our system and it will support 128 bit key lengths. Whenever SSL is securing your communications, the browser will typically indicate the "secure session" by changing the appearance of a small icon of a padlock at the bottom of the screen from open to locked. What this means to you is that your communications are scrambled from your browser to our servers at all times so no unauthorized party can read the information as it is carried over the Internet. In addition, our servers have been certified by a "Certificate Authority" that will assure you that you are actually talking to our servers instead of someone pretending to be us. During your use of the Internet Banking system, we will pass a "cookie" to your browser for identifying you during the session. We do not (and can not) use our cookies to obtain new information about you. A "cookie" is security data that is given to a browser by a web server that is returned by the browser on subsequent transmissions to identify the user and encryption information. When you log onto the system, this cookie enables us to process multiple transactions during the session without you having to provide your Access ID and Password for each individual transaction. When you log off, or after ten minutes of inactivity, the cookie is no longer accepted and must be renewed by requiring the Password to be reentered. A new cookie is used for each session. That way, no one can use the cookie to access your account. In addition to the security measures described above, there may be other security notices posted on the web site regarding security issues. It is your responsibility to read all applicable notices. One of the main security features guarding the use of the Internet Banking system is the unique combination of your Access Code and Password. It is important that you keep your Password secret. We will not be liable for any losses resulting from you permitting other persons to use your Access Code and Password to access the system. If you have more questions about our security systems for conducting transactions safely over the Internet, contact our Internet Banking department. Registration Process Log-On Security To help prevent unauthorized access and ensure the security of your accounts, we will end your online session if we have detected no activity for 10 minutes. This is to protect you in case you accidentally leave your computer unattended after you logged on. When you return to your computer, you will be prompted to re-enter your Password and your session will continue where you left off. Because your Password is used to access your accounts, you should treat it as you would any other sensitive personal data. You should carefully select a Password that is hard to guess. (We suggest that you stay away from names, dates, and information that may easily be guessed). Keep your Password safe. Memorize your Password and never tell it to anyone. You will be required to change your Password every 90 days. This can be done at any time after you logged on from the "options" menu. Accounts Fees for the Internet Banking
Service Cancellation of Internet Banking Balance
Inquiries, Bill Payments and Transfers Limitations Balances shown in your accounts may include deposits subject to verification by us. The balance may also differ from your records due to deposits in progress, outstanding checks or other withdrawals, payments or charges. A transfer request may not result in immediate availability because of the time required to process the request. If you have further questions, contact your Customer Service Representative. The balances are updated periodically and the system will display the most current "as of" date on the "accounts" summary page. There may be situations that cause a delay in an update of your balances. The system will use the most current balance available at the time of a transaction to base our approval. Bill Payment
Service The daily limit for the total dollars of payments approved is governed by the system's available balance in the checking account selected for making the payment. You can withdraw up to the system's available balance as long as your account shows sufficient funds to cover your payments. The payment will normally be charged to your account on the business date that it is approved. Although payments may be scheduled for the current business day or any date in the future at any time, they will only be processed once a day at our cut-off time, at 1:00PM Central Time on any business day. Anything scheduled on a non-business day, or after the cut-off time, will not be sent out until the following business day. Since we must forward the funds and billing information to the payee, some lead-time for payments is necessary. In general, the system will attempt to tell you when you can expect the payment to be received by the payee. The estimated payment arrival date is typically shown on the check where you schedule the payment date below the amount line. (Our system assumes the payee/merchant will promptly process the payment on the business day it is received. Any delays caused by the payee/merchant would result in additional days before the payment would show on their records.) By using this service, you authorize us, and any third-party payment-processing agent we may use, to choose whatever method we feel is the most effective method to process your transaction. The time frames generally will be determined by the way the payment is sent to the payee. If we have to send a paper check in the US Postal system, we typically suggest sufficient time as five (5) business days prior to the payee receiving the payment for processing at their address. If the payee accepts the payment electronically, we suggest sufficient time as three (3) business days prior to the payee receiving the payment. Our Liability for Incomplete
Transactions
Payment Guarantee
Notice of Your Rights and
Liabilities If we are notified within two (2) business days after you discover that your Access ID and/or Password has been compromised, lost or stolen, you can lose no more than $50 if someone used it without your permission. If you do not notify us within two (2) business days, and we can prove we could have prevented someone from using the Access ID and Password without your permission, you could lose as much as $500. If your statement shows unauthorized transfers, notify us within 60 days after the statement is mailed to you or viewed on your computer. After 60 days, if we can prove that we could have stopped someone from taking the money if we had been told, you may not get back any money from us. If a good reason, (such as a long trip or hospital stay) kept you from informing us, we may extend the time periods to a reasonable time. Errors and
Questions
We must hear from you within 60 days after you receive the first statement or notification in which the error or problem appeared. Please include the following information:
We will tell you the results of our investigation within ten (10) business days after we hear from you (20 business days if the transaction involved a new account). Any confirmed error will be corrected promptly by the bank. If we need more time we may take up to 45 business days to investigate (90 business days if the transaction involved a new account). If we choose to take up to 45 business days, we will give you a provisional credit to your account within ten (10) business days (20 business days if the transaction involved a new account). Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened. If we decide there was no error, we will furnish you with a written explanation within three (3) business days after the investigation is complete. For complete details regarding your rights and responsibilities pertaining to unauthorized transfers and error resolution, please refer to the "Your Deposit Account" brochure.
Disclosure of Account Information to Third Parties 1. It is necessary to complete a transaction. 2. To verify the existence and condition of your account to a third party such as a credit bureau or merchant. 3. To comply with a governmental agency or court order. 4. If permission is given to us by you, which we may require to be in writing. 5. To collect information for internal use, the use of our service providers, and our servicing agents and contractors concerning our electronic funds transfer service. 6. It involves a claim by or against us concerning a deposit to or withdrawal from your account. 7. Where otherwise required or permitted under state or federal laws and/or regulations. No Signature Requirements Virus Protection
Termination Governing Law
Assignment Ownership of Material
Amendments Entire Agreement |
||||||||||||||
|
|
|||||||||||||||